Privacy policy

Effective Date: 22 august 2024

1. Introduction

Welcome to House of Chandelle. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.houseofchandelle.com, or make a purchase from our store. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data: When you visit our site or make a purchase, we may collect personal information that you provide to us, such as your name, email address, shipping address, billing information, and payment details.

Order Information: When you make a purchase, we collect information necessary to process your order, including products purchased, order total, and payment information.

Automatically Collected Data: We may automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Cookies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders: Including to manage payments, shipping, and providing you with order-related information.

To improve our website: We may use information to understand how customers use our website, to improve the content and functionality.

To communicate with you: We may send you emails about your order status, promotions, and updates about our products and services.

For marketing purposes: With your consent, we may use your information to send you marketing communications that we believe may be of interest to you.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. However, we may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails.

Access, Correction, Deletion: You have the right to access, correct, or delete your personal information at any time by contacting us at info@houseofchandelle.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of each website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

House of Chandelle

info@houseofchandelle.com